Shuttle service st george ut11/9/2023 ![]() ![]() They wont do anything to help, they dont give any apologies, they just want to wash their hands of all of this. I left this place very disappointed how this place doesnt know how to treat with respect to us as a customer. Then because I saw the way the this guy doesnt know to do business with the customers I ask him if the another person of mayor ***** of him to talk, he said yes but he doesnt know the schedule of this manager so again dont allow me to do o able to helping me a customer or help to fix or have emphatic how my sister was feeling at ********* airport. I talk to the ladies office that the way desconect my call wasnt right he just yelling at me saying that I dont talked to them. When I arraive I asked the manager if he already know what was happening and the only thing he was trying to do was washing his hand like justifying himself about St. George Shuttle office here in at George and for the lack of service they disconnected my call many times so I need to go personally to the office and talked with the manager. ![]() ![]() I need to talk to the driver to let my sister go out and she can try to run and do anything to catch the plane.At the same time I was trying to contact St. And also they want bringing back my sister again to at George. She start crying no just for the fact that they lost her luggage also bc she was losing her flight. George to ********* and when the driver drop her at her Terminal, the driver realize that my sister luggage was giving a wrong person so they take my sister to the different places before they drop some passengers to look for my sister luggage. The work services that I customer can to receive. In the end we are the ones that pay for their salaries. I have given the heads up to all of my contacts in ************* posted reviews on Yelp, Trip ************************** etc to make people aware of the lack of customer **********************, empathy and compassion towards customers. I was speechless because she wasnt even aware that I bought the ticket on line, that the 4 am shuttle was disabled on the website, and that I never spoke to an agent. The manager ***** told me that it was ok to file this complaint and showed no empathy or compassion, and some employee named **** that is not even listed as a manager, said I was suggested by the agent that booked the ticket over the phone (she assured me she had listened to the conversation) to buy the 4 am ticket. All I want is for Mr and ************ to be aware of the horrible way their employees handled this. Im not expecting any kind of compensation, even when this was a terrible blow to our finances. I had to borrow money and send it to her to be able buy another ticket. Turns out the driver stopped in Mesquite for a long time (close to 30 minutes), and my sister missed her flight, and she was stranded in ***** with no money and having an anxiety attack for not being able to be home for my dads surgery. They said yes, as long as she had her boarding pass uploaded to her phone and not documenting luggage, and that was the case so we thought there was nothing to worry about. My sister called the airline and asked if an hour and 10 min was enough to catch her 8:20 am plane on time. According to the information on the website, it leaves St George at 6:00 am and arrives to ********* at 7:10 am (we tried to book the one that leaves at 4 00 am but it was disabled on the website). If you’re interested in booking a trip visit or call 80.On 5.20.23 I bought a shuttle ticket on line for my sister. George, UT and Las Vegas, NV.įor more information about the new name or the company contact Lisa Young at 80 ext. Offering routes to many getaway destinations including Jackson, WY, Sun Valley, ID, and of course St. We travel heavily along the I-15 corridor as well as I-86 and I-84 between southeast Idaho and Boise, ID. George, as far south as Las Vegas, NV, and as far north as Great Falls, MT. We are more committed than ever to provide top tier service, especially during this complicated time.Īs a company, Salt Lake Express operates routes all around St. George Express and you’ll experience even better customer service than before. You’ll ride on a bus that says Salt Lake Express instead of St. You, our riders will only experience two differences with this change. Our hope is that this consistent branding will help us move forward both better and stronger. Everything will continue to operate as it always has. There will be no changes in routes, schedules, or the booking system. George Express, rather, everything will fall under our main arm of Salt Lake Express. Moving forward there will no longer be the southern Utah-branded St. We have decided to consolidate our two brands under one name. ![]()
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